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Enrollment Process
Students may register in one of three ways:
- Go to IPAIONLINE.com and click the green “Course Schedule” tab to the left. Use the drop down boxes at the top to search for your desired course. Search by Location, Course Category and/or Course Level. Add your desired course(s) to your shopping cart, provide the required information, click submit. Clicking “Submit Form” does not guarantee a spot in the class. You will receive a confirmation via e-mail confirming your registration.
- Print the registration form found on the last page of this document and fax or mail it to the IPAI office
- No registrations are accepted over the phone. Registrations are processed on a first-come, first served basis.
Confirmation of your enrollment will be sent via e-mail for on-line registrations or via U.S. mail for registrations sent via fax or mail. It is very important that you make sure you receive and review your confirmation letter. It will contain information specific to your class and location.
Attending a Class
Registration at facility – Registration at all conference locations will be on the first morning of the conference from 7:30 a.m. – 8:30 a.m. and Wednesday morning from 7:30 a.m. – 8:30 a.m. There is a special Sunday registration at the Spring Conference from 4:00 p.m. – 6:00 p.m. Registration for satellite locations will be in the classroom from 8:00 a.m. – 8:30 a.m.
What to bring to class - Check the confirmation letter to see if additional material must be brought to class. Each student should bring a calculator and a writing utensil. Temperatures may vary in classrooms, so a light jacket or sweater is recommended.
Course manuals – Course manuals will be available at registration.
Parking - Certain locations may not have free parking; be prepared to pay to park.
Class schedule - All courses begin at 8:30 a.m. and conclude at 4:30 p.m. Students will receive at least an hour for lunch. Fifteen (15) hour exam courses will have two days of instruction with the examination on the morning of the third day. Thirty (30) hour exam courses will have four days of instruction with the examination on the morning of the fifth day.
Overnight accommodations – It is the responsibility of the student to make their own overnight accommodations. At most locations, IPAI will provide a recommended hotel and any special negotiated rate for each conference or satellite in your confirmation letter. Students should make reservations as soon as possible after registering to be eligible for any special rate.
Lunch - Lunch is not provided at IPAI courses.
Students with disabilities – All facilities used by IPAI for courses are accessible for students with disabilities. Students with special needs should contact the IPAI to make any necessary arrangements.
Inclement weather – IPAI courses will be cancelled only in the event of very extreme conditions. If very extreme conditions exist, you may call the IPAI office to determine if your course has been cancelled. If you are calling before or after normal business hours, the recording will state if any class has been cancelled.
Academic Policies
Determining if you will get credit for a course - If you are enrolling in a course for continuing education credit, it is your responsibility to determine if you are eligible to receive credit. IPAI does not confirm your eligibility for Department of Revenue continuing education maintenance hours for the Illinois Department of Revenue stipend or to become eligible for election.
Cancellation penalty - Students who cancel (all cancellations must be done in writing):
- More than 14 days from the starting date of the course will receive a credit voucher less a $25 administrative fee
More than 7 days from the starting date of the course will receive a credit voucher less $50.00 and a $25 administrative fee
- Less than 7 days from the starting date of the course will receive a 50% credit voucher less the $25 administrative fee
- No shows forfeit all fees
- Student must complete a Cancellation/Transfer form
Transfer Policy – Students transferring from a class to another class must complete a Cancellation/Transfer form. Students transferring from a class prior to the day of class will be assessed a $25.00 administrative fee.
Any transfer made the day of the class from a seminar to exam or from an exam to seminar will be assessed a $100.00 administrative fee. The day of class transfer must be made prior to class starting. Class start time is defined as after roll call. See IPAI staff or instructor at the conference or satellite location for the appropriate form.
Cancellation of a course – All courses have minimum enrollments. If a course does not have enough students, or needs to be cancelled for any other reason, each student will be contacted as soon as a decision to cancel the course has been made. Payments will be transferred to another course or refunded. There will be no transfer fee charged.
Paying for a course – Payment for IPAI courses is expected 2 weeks prior to the beginning of the course. Successful completion will not be reported to the Department of Revenue until payment is received.
Receiving your grade - IPAI will make every effort to grade exams as quickly as possible. The grades will be recorded in your IPAI record and certificates will be mailed to you. IPAI does not give exam scores over the phone. Please do not call the IPAI office to request your results. For most courses, you can expect to receive your results within two weeks of the test date. For courses taken at the Spring Conference, please allow four weeks to receive your results.
Reporting results to the Illinois Department of Revenue – Successful completion of a paid class will be reported to the Illinois Department of Revenue (IDOR).
Re-taking an examination - If you fail to receive a minimum score (70%) on an exam, you will be notified. You may retake the exam again. Students must wait at least 7 days from the original test date and no longer than December 21st of the calendar year. The fee for re-taking the exam is $50.00. Students will be required to take the exam at one of the designated testing locations or the IPAI office. Call the IPAI to sign up for a testing time.
Seminar credit vs. exam credit - Several courses are presented as an examination course and a seminar course. For example, course #821, “The Income Approach: Assessing Real Property Investments” is an examination course. The course has also been approved as a seminar course and is course #829. The course is identical except for the examination. Students that have received credit for a course in the exam format will not be eligible to receive credit for the seminar format and vice versa. It is extremely important to read the course descriptions.
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